Salesforce AI and Automationfor Microsoft Teams and Slack

Enterprise-ready, native, no-code. Built for sales, service, and operational teams that run on security and scale.
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Microsoft Teams
Teams
Slack
Slack
Salesforce
Salesforce
CentroBot

CentroBot

The conversational AI agent for Teams and Slack. Grounded in Salesforce, Teams, SharePoint, and your MCP servers.

Answers with citations from your systems
Human confirmation before Salesforce writes
Works for licensed and non-licensed users
Explore CentroBot ›
Microsoft Teams
Teams
Salesforce
Salesforce

Teams & Salesforce

Complete, native integration between Microsoft Teams and Salesforce.

Salesforce record channels and lists
Swarms and deal rooms
Embed Teams in Salesforce
Explore Teams Integration ›
Slack
Slack
Salesforce
Salesforce

Slack & Salesforce

Go beyond the standard Slack and Salesforce integration.

Extend Live Chat to Experience Cloud
Slack Connect plus Service Cloud
Forms, approvals, and automation
Explore Slack Integration ›
Book DemoTry Centro
Workplace Chat-First Teams Love Centro

"We needed to integrate Salesforce and Slack and were looking for a cloud-native, feature-packed, low code, and scalable solution to realize this. After a search and review, we identified Centro and we were able to leverage it and quickly integrate and deploy a solution making a significant and positive difference in workflow and collaboration for our users.

The responsiveness, reliability, and quality have been outstanding. Truly an Enabler!"

Tony Gaglione
Director of Engineering

What is Centro

Centro is a no-code platform that connects Salesforce with Microsoft Teams and Slack. Teams create and edit Salesforce records, run approvals and swarms, work shared record lists in channels, and use AI agents from chat. Every action runs with the individual user's own Salesforce permissions, and people without Salesforce licenses can participate through governed automation. Centro is SOC 2 Type 2 audited and stores no message content.

Built for buyers who ask hard questions

SOC 2 Type 2
Audited annually since 2022
No message content stored
License data, tokens, and metadata only
Per-user OAuth 2.0
Every action runs with the user's own permissions
Security documentation, audit reports, and data handling details:
Visit the Security page

Deciding how to connect Salesforce and chat

How it works

1
Install and Connect
Install the Salesforce, Teams, and Slack apps, then connect them securely.
2
Build your Solution
Build with Salesforce Flow and Centro building blocks. No code.
3
Roll out in minutes
Deploy in minutes. Your team benefits the same day.
Get Started

Rated 5.0 by the people who run it

Rated 5.0 on the Salesforce AppExchange across 44 reviews and 5.0 on G2 across 41 reviews.

Centro on the Salesforce AppExchangeCentro on Microsoft MarketplaceCentro on G2

“Centro has ergonomically designed Apex actions and custom objects that are far and away better than the native Salesforce and Slack integration.”

Verified G2 review, Computer Software, Mid-Market

“It easily pulls transcripts into reports, cutting audit time from two hours to twenty minutes.”

Becca D., G2 review

“This integration not only enhances efficiency but also saves us money, as not everyone on the team requires a Salesforce license.”

Pedro P., Technical Operations Manager, G2 review

“A great, fast option for tightly linking the Slack and Salesforce experiences. Easy to set up, and the Centro documentation and support have been excellent.”

Charles Snow, Lead Solution Engineer, Salesforce

Common questions

What is Centro?

Centro is a no-code platform that connects Salesforce with Microsoft Teams and Slack. Teams work Salesforce records, lists, approvals, and AI agents from chat, with every action running under the user's own permissions.

How do I connect Microsoft Teams and Salesforce?

Install the Centro apps from AppSource and the AppExchange, connect them with per-user OAuth, and configure with Salesforce Flow. Most teams deploy in under a day. Setup guides live on our support site.

Is Centro secure?

Centro is SOC 2 Type 2 audited annually since 2022. Message content and Salesforce record data are never stored, traffic is encrypted with TLS 1.2 or higher, and every API call runs with the individual user's own permissions. Details on the Security page.

Do all users need Salesforce licenses?

No. Centro's governed automation user model lets people without Salesforce licenses interact with Salesforce data from Teams or Slack, under guardrails your admins define.

How is Centro different from the native Salesforce integration?

The native app surfaces records in Teams. Centro adds record creation and editing, live lists in channels, approvals, automation via Salesforce Flow, and AI agents. Our decision guide covers when each fits.

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Start working Salesforce from Teams and Slack.

Tell us your use case. Our team is founded by Salesforce and Slack veterans, and most customers deploy in days.