Agentforce For Microsoft Teams

Bring Agents to where your team works every day

Knowledge Agent

Employee Agent with Agentforce User Licenses asking internal questions to resolve customer questions

Sales Agent

Employee Agent with Agentforce User Licenses updating Opportunities from MS Teams

Quoting Agent

Employee Agent with Agentforce User Licenses requesting Quote Creation and Updates from Teams

Agent Actions - Swarms

Create Chat rooms and include non-Salesforce users to collaborate on Opportunities or Cases

Service Agent

Mentionable agent in Shared Channels or Chats in Microsoft Teams to Support customers

Field Service Agent

Field Service Team from Microsoft Teams Mobile start a Agent session in context to work orders

Pipeline Agent

Agent to clean up Opportunities and Review Pipeline Data in Teams

Pricing

Pricing: Starts at $1,500/agent/month, Agentforce credits not included. Platform fees may apply.