Centro AI is the fastest and most secure way to start leveraging AI in Salesforce or Slack for proven results, all with predictable per user pricing.
Case Deflection: Solve internal or external customer questions with up to 83% deflection rate in Slack, Salesforce or Experience Cloud.
Record Based AI: Ask questions of any single record without heavy customizations, including Files, PDFs, and related records.
Slack and Salesforce Summaries: Summarize Slack for further training and deflection, understand quick views of data, and more.
Bespoke AI: Create your own tailored experiences with our declarative tooling in both Salesforce and Slack.
Quick Facts
Pricing: Starts at $30/user/month
Monthly Limits: Up to 1,000 questions/month/user
Embed Securely: No need for Data Cloud or centralization of data; embed only the company data you need no matter where it resides
Permissions First Design: Decide exactly which people or roles see data. Easily configured to prevent external users from seeing internal data, or sensitive data from internal users.
Intuitive UI: Simply drop our chat-like experience anywhere in Slack or Salesforce you see fit.
Report Everything: Centro records every interaction and measure deflection and success rates, proving ROI on day one.
Record Based AI
Ask about any individual Salesforce record with Centro AI - including files, related records, and parent data! No more scanning through records, get the answers at your fingertips in either Salesforce or Slack.
Ask any question about Salesforce Data and Documents:
- What's the next step to getting the latest deal done?
- What are the status of cases?
- What products were included in the last opportunity?
- What risks were there in the statement of work?
- How can the agreement be terminated
No more Hunting and Pecking for data:
- Get your exact questions answered with specific sources of related records or documents.
Case Deflection using AI
Centro AI offers Case Deflection in Salesforce and Slack! Whether internal use cases with employees asking IT help desk questions or customers in Slack Connect, Centro surfaces answers to questions from your data. See up to 83% deflection rates, proven from enterprise level companies (just ask, we'll give you the reference and proof!)
What's Unique:
Bring exactly the data you want: Whether it's Salesforce records, Slack conversations, Confluence articles, Google Drive, PDFs and more, we can embed those for surfacing answers to questions
Assign Roles and Security forward: You choose exactly the roles of what people can see when asking a question
Adapt to any setup: Centro adapts to the most bespoke use cases - just ask our team of experts, we've heard it all!
